Listen to, support and advise members when they want to disclose confidential matters, such as bullying, discrimination, transgressive behaviour, (sexual) intimidation, aggression or violence.

Promote the Integrity syllabus within the association and process reports of undesirable behaviour as set out in the General Reporting Procedure.

Provide a structured process for the handling of disputes, in which one or more parties voluntarily attempt to reach an agreement on the settlement of their dispute with the assistance of a mediator.