Haiilo Team Volunteers (f/m/d)

We're looking for volunteers to join our team for 5-10 hours per week to help manage our new Hailo platform. Our goal is to build a thriving and connected community by providing a central place for members to find essential information - Haiilo. This is a place where members connect with one another, and become active in key areas of work. As part of our team, you will help our members stay informed, find the resources they need, and help contribute to the bedrock 

Do you want to contribute to Europe's future?

Volt stands for a united and federal Europe, where everyone has equal opportunities to fulfil their unique potential. We strive to achieve the highest human, environmental, social, and technological development together. We are a pan-European political movement with 200 elected representatives across Europe, including 5 members of the European Parliament, over 30,000 members and hundreds of volunteers who work hard to make our vision a reality. 

Volt is an inclusive movement that wants to provide space for everyone to thrive. We believe the power of diversity achieves better results for our society at large. We can only be the inclusive political movement we aspire to be, if we represent different voices and perspectives in our society. Your skin colour, gender identity, disabilities, sexual orientation or religious belief do not matter. You are welcome in our organisation, and we want to work together with you to create a better Europe for everyone. 

The Roles

We have multiple roles available, and we are looking for dedicated individuals to assist with the following tasks. Each role will form new teams:

Gardener

  • What you will do? Enable and grow an active and connected community. You will do so by commenting on existing posts, contributing to discussions in a constructive way, to set the tone of what sort of a community we want to have - so that our community can thrive.

  • What skills you need? Strong communication and social skills, empathy, proactivity, experience in moderation OR a willingness to learn about moderation

Moderator

  • What you will do? Ensure compliance with guidelines to maintain a clean environment. You will do so by regularly monitoring reports that were made of posts or comments. 

  • What skills you need? Impartiality, good judgment, conflict resolution skills, a clear understanding of community guidelines, and experience in moderation OR a willingness to learn about moderation

Info & Knowledge Manager

  • What you will do? Define what constitutes essential and strategic information, and help prepare and publish it. You will do so by continuously auditing our Hubs and Info pages to ensure all the necessary information for our members is easily accessible.

  • What skills you need? Excellent writing and organisational skills, attention to detail, a structured mindset, and experience in knowledge management OR a willingness to learn about knowledge management.

Hub Creation Manager

  • What you will do? Help avoid duplication of Hubs and keep everything on the platform easily accessible, clean, and structured.

  • What skills you need? Excellent writing and organisational skills, attention to detail, a structured mindset, and experience in community management OR a willingness to learn about community management.

Haiilo Evangelist

  • What you will do? Promote the best use of Hailo and its features. You will do so by joining a community of Haiilo influencers, who post regular updates or encourage interesting discussions.

  • What skills you need? Passion for community building, a good understanding of social media and online platforms, and content creation.

Haiilo Designer

  • What you will do? Use visuals to make sure everything on Hailo is accessible, attractive, and representative in visual form of the community we want to be.

  • What skills you need? Proficiency with design software, creativity, and a good eye for visual layout and aesthetics.

Haiilo Tech Administrator

  • What you will do? Manage the platform's administration interface, API, and integrations.

  • What skills you need? Technical proficiency, familiarity with platform administration, and a problem-solving mindset.

Haiilo Helpdesk Agent

  • What you will do? Act as an issue tracker to support members.

  • What skills you need? Patience, strong communication skills, proactivity, reactivity, and a methodical approach to troubleshooting and issue tracking.

How to apply: 

Does this opportunity excite you? We want to hear from you! 

To ensure we assess all applications objectively, we are not asking you to apply through a cover letter, but to provide us with a CV and answer the following questions through this form before 11 November (deadline 10 November at 23.59h CET). We ask all applicants the same questions so we can get an impression of what they have to offer to be successful in the position. Please ensure your answers are well-prepared and that you submit the form correctly. This is the only information from which we will select the applicants that will be interviewed for the position. The interviews start in the week of 11 November. 

Any questions about the vacancy, or if you have any trouble accessing the form, please feel free to reach out to [email protected]